{"id":24178,"date":"2021-04-05T13:56:32","date_gmt":"2021-04-05T13:56:32","guid":{"rendered":"https:\/\/www.certsign.ro\/support\/gemalto-deblocarea-dispozitivului-pe-windows\/"},"modified":"2021-04-23T13:58:45","modified_gmt":"2021-04-23T13:58:45","slug":"gemalto-unlocking-the-device-on-windows","status":"publish","type":"page","link":"https:\/\/www.certsign.ro\/en\/support\/gemalto-unlocking-the-device-on-windows\/","title":{"rendered":"Gemalto. Unlocking the device on Windows"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><h2 style=\"display:none !important\">Support information for unlocking your Gemalto token on Windows<\/h2><h1 style=\"display:none !important\">Gemalto. Unlocking the device on Windows- certSIGN<\/h1><div data-elementor-type=\"wp-page\" data-elementor-id=\"24178\" class=\"elementor elementor-24178 elementor-23063\" data-elementor-post-type=\"page\" id=\"main-page-content\"> <section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ca2dc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ca2dc5\" data-element_type=\"section\" data-e-type=\"section\" data-settings='{\"background_background\":\"gradient\"}'> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da9f19d\" data-id=\"da9f19d\" data-element_type=\"column\" data-e-type=\"column\" data-settings='{\"background_background\":\"classic\"}'> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-background-overlay\"><\/div> <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ca42a4b elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"ca42a4b\" data-element_type=\"section\" data-e-type=\"section\"> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-dd5fc2c\" data-id=\"dd5fc2c\" data-element_type=\"column\" data-e-type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-element elementor-element-ec871f5 elementor-align-left elementor-widget__width-inherit elementor-absolute elementor-tablet-align-center elementor-mobile-align-center elementor-widget-tablet__width-inherit elementor-widget elementor-widget-breadcrumbs\" data-id=\"ec871f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_position\":\"absolute\"}' data-widget_type=\"breadcrumbs.default\"> <div class=\"elementor-widget-container\"> <nav id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.certsign.ro\/en\/\">Home<\/a><\/span><\/span><\/nav> <\/div> <\/div> <div class=\"elementor-element elementor-element-aea260c elementor-widget elementor-widget-heading\" data-id=\"aea260c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\"> <div class=\"elementor-widget-container\"> <h2 class=\"elementor-heading-title elementor-size-default\">Gemalto. Unlocking the device on Windows<\/h2> <\/div> <\/div> <\/div> <\/div> <\/div> <\/section> <\/div> <\/div> <\/div> <\/section> <section class=\"elementor-section elementor-top-section elementor-element elementor-element-89fade2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89fade2\" data-element_type=\"section\" data-e-type=\"section\"> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf31e54\" data-id=\"bf31e54\" data-element_type=\"column\" data-e-type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fce24e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fce24e2\" data-element_type=\"section\" data-e-type=\"section\"> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-62ed436\" data-id=\"62ed436\" data-element_type=\"column\" data-e-type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-element elementor-element-46d672b elementor-widget elementor-widget-text-editor\" data-id=\"46d672b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> As a safety measure, the device locks when the PIN code is typed in incorrectly for 3 times in a row. To unlock it, follow these steps: <\/div> <\/div> <div class=\"elementor-element elementor-element-b748c49 elementor-widget elementor-widget-text-editor\" data-id=\"b748c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 1. Click on <strong>Start<\/strong>, select <strong>All Programs<\/strong>, choose <strong>Gemalto<\/strong>, then<strong> Classic Client<\/strong> and click on <strong>Classic Client Toolbox<\/strong>. <\/div> <\/div> <div class=\"elementor-element elementor-element-88e9366 elementor-widget elementor-widget-text-editor\" data-id=\"88e9366\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 2. In the window that opens, click the <strong>Card Administration<\/strong> button. <\/div> <\/div> <div class=\"elementor-element elementor-element-e75e97d elementor-widget elementor-widget-image\" data-id=\"e75e97d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\"> <div class=\"elementor-widget-container\"> <img fetchpriority=\"high\" decoding=\"async\" width=\"445\" height=\"268\" src=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_1.png\" class=\"attachment-full size-full wp-image-23067\" alt=\"\" srcset=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_1.png 445w, https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_1-300x181.png 300w\" sizes=\"(max-width: 445px) 100vw, 445px\"> <\/div> <\/div> <div class=\"elementor-element elementor-element-89e99fb elementor-widget elementor-widget-text-editor\" data-id=\"89e99fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 3. From the left-hand side of the next window, select <strong>PIN Management<\/strong>, tick the <strong>Unblock PIN<\/strong> checkbox and click <strong>Next<\/strong>. <\/div> <\/div> <div class=\"elementor-element elementor-element-e40cab2 elementor-widget elementor-widget-image\" data-id=\"e40cab2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\"> <div class=\"elementor-widget-container\"> <img decoding=\"async\" width=\"443\" height=\"268\" src=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_2.png\" class=\"attachment-full size-full wp-image-23069\" alt=\"\" srcset=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_2.png 443w, https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_2-300x181.png 300w\" sizes=\"(max-width: 443px) 100vw, 443px\"> <\/div> <\/div> <div class=\"elementor-element elementor-element-0812e7d elementor-widget elementor-widget-text-editor\" data-id=\"0812e7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 4. Enter your PUK code in the field <strong>Admin PIN<\/strong>. The PUK code is printed in the letter you received from certSIGN (<a href=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Foaie-PIN-PUK-2021.jpg\" target=\"_blank\" rel=\"noopener\">see example here<\/a>). <\/div> <\/div> <div class=\"elementor-element elementor-element-bdf4d70 elementor-widget elementor-widget-text-editor\" data-id=\"bdf4d70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> Warning! Your device will permanently lock if you enter the wrong PUK code 3 consecutive times. In this situation, you will need to buy a new token and a new digital certificate. <\/div> <\/div> <div class=\"elementor-element elementor-element-0f691c7 elementor-widget elementor-widget-text-editor\" data-id=\"0f691c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 5. Enter the new PIN in the <strong>New PIN<\/strong> and <strong>Confirm New PIN<\/strong> fields and click the <strong>Unblock PIN<\/strong> button. <\/div> <\/div> <div class=\"elementor-element elementor-element-f13b006 elementor-widget elementor-widget-image\" data-id=\"f13b006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\"> <div class=\"elementor-widget-container\"> <img decoding=\"async\" width=\"440\" height=\"266\" src=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_3.png\" class=\"attachment-full size-full wp-image-23071\" alt=\"\" srcset=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_3.png 440w, https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Gemalto.-Deblocare-Windows_3-300x181.png 300w\" sizes=\"(max-width: 440px) 100vw, 440px\"> <\/div> <\/div> <\/div> <\/div> <\/div> <\/section> <\/div> <\/div> <\/div> <\/section> <\/div> <\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>Support information for unlocking your Gemalto token on Windows Gemalto. Unlocking the device on Windows- certSIGN Gemalto. Unlocking the device on Windows As a safety measure, the device locks when the PIN code is typed in incorrectly for 3 times in a row. To unlock it, follow these steps:1. Click on Start, select All Programs, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":23207,"parent":24110,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-24178","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gemalto. 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