{"id":24393,"date":"2021-04-05T14:23:25","date_gmt":"2021-04-05T14:23:25","guid":{"rendered":"https:\/\/www.certsign.ro\/support\/athena-deblocarea-dispozitivului-pe-macos\/"},"modified":"2021-04-26T18:14:40","modified_gmt":"2021-04-26T18:14:40","slug":"athena-unlocking-the-device-on-macos","status":"publish","type":"page","link":"https:\/\/www.certsign.ro\/en\/support\/athena-unlocking-the-device-on-macos\/","title":{"rendered":"Athena. Unlocking the device on MacOS"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><h2 style=\"display:none !important\">Support information for unlocking Athena token on MacOS<\/h2><h1 style=\"display:none !important\">Athena. Unlocking the device on MacOS- certSIGN<\/h1><div data-elementor-type=\"wp-page\" data-elementor-id=\"24393\" class=\"elementor elementor-24393 elementor-23097\" data-elementor-post-type=\"page\" id=\"main-page-content\"> <section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ca2dc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ca2dc5\" data-element_type=\"section\" data-e-type=\"section\" data-settings='{\"background_background\":\"gradient\"}'> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da9f19d\" data-id=\"da9f19d\" data-element_type=\"column\" data-e-type=\"column\" data-settings='{\"background_background\":\"classic\"}'> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-background-overlay\"><\/div> <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ca42a4b elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"ca42a4b\" data-element_type=\"section\" data-e-type=\"section\"> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-dd5fc2c\" data-id=\"dd5fc2c\" data-element_type=\"column\" data-e-type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-element elementor-element-ec871f5 elementor-align-left elementor-widget__width-inherit elementor-absolute elementor-tablet-align-center elementor-mobile-align-center elementor-widget-tablet__width-inherit elementor-widget elementor-widget-breadcrumbs\" data-id=\"ec871f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_position\":\"absolute\"}' data-widget_type=\"breadcrumbs.default\"> <div class=\"elementor-widget-container\"> <nav id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.certsign.ro\/en\/\">Home<\/a><\/span><\/span><\/nav> <\/div> <\/div> <div class=\"elementor-element elementor-element-aea260c elementor-widget elementor-widget-heading\" data-id=\"aea260c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\"> <div class=\"elementor-widget-container\"> <h2 class=\"elementor-heading-title elementor-size-default\">Athena. Unlocking the device on MacOS<\/h2> <\/div> <\/div> <\/div> <\/div> <\/div> <\/section> <\/div> <\/div> <\/div> <\/section> <section class=\"elementor-section elementor-top-section elementor-element elementor-element-89fade2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89fade2\" data-element_type=\"section\" data-e-type=\"section\"> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf31e54\" data-id=\"bf31e54\" data-element_type=\"column\" data-e-type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fce24e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fce24e2\" data-element_type=\"section\" data-e-type=\"section\"> <div class=\"elementor-container elementor-column-gap-default\"> <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-62ed436\" data-id=\"62ed436\" data-element_type=\"column\" data-e-type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-element elementor-element-46d672b elementor-widget elementor-widget-text-editor\" data-id=\"46d672b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> As a safety measure, the Athena device locks when the PIN code is typed in incorrectly for 10 times in a row. To unlock it, follow these steps: <\/div> <\/div> <div class=\"elementor-element elementor-element-b748c49 elementor-widget elementor-widget-text-editor\" data-id=\"b748c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 1. Access the <strong>PINTool<\/strong> token application using the shortcut created on the desktop after installation and click on <strong>Unlock<\/strong>. <\/div> <\/div> <div class=\"elementor-element elementor-element-e75e97d elementor-widget elementor-widget-image\" data-id=\"e75e97d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\"> <div class=\"elementor-widget-container\"> <img fetchpriority=\"high\" decoding=\"async\" width=\"650\" height=\"338\" src=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_1.png\" class=\"attachment-full size-full wp-image-23100\" alt=\"\" srcset=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_1.png 650w, https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_1-300x156.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\"> <\/div> <\/div> <div class=\"elementor-element elementor-element-89e99fb elementor-widget elementor-widget-text-editor\" data-id=\"89e99fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 2. Enter the PUK code of the device in the <strong>PUK<\/strong> field of the window that opens. The code is printed in the letter received from certSIGN (<a href=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Foaie-PIN-PUK-2021.jpg\" target=\"_blank\" rel=\"noopener\">see example here<\/a>). <\/div> <\/div> <div class=\"elementor-element elementor-element-bdf4d70 elementor-widget elementor-widget-text-editor\" data-id=\"bdf4d70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> <strong>Warning!<\/strong> Your device will permanently lock if you enter the wrong PUK code 3 consecutive times. In this situation, you will need to buy a new token and a new digital certificate. <\/div> <\/div> <div class=\"elementor-element elementor-element-0f691c7 elementor-widget elementor-widget-text-editor\" data-id=\"0f691c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 3. In the <strong>New PIN<\/strong> and <strong>Confirm PIN<\/strong> fields, enter the new token PIN code, and then click the <strong>OK<\/strong> button. <\/div> <\/div> <div class=\"elementor-element elementor-element-f13b006 elementor-widget elementor-widget-image\" data-id=\"f13b006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\"> <div class=\"elementor-widget-container\"> <img decoding=\"async\" width=\"390\" height=\"285\" src=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_2.jpg\" class=\"attachment-full size-full wp-image-23102\" alt=\"\" srcset=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_2.jpg 390w, https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_2-300x219.jpg 300w\" sizes=\"(max-width: 390px) 100vw, 390px\"> <\/div> <\/div> <div class=\"elementor-element elementor-element-eedde1b elementor-widget elementor-widget-text-editor\" data-id=\"eedde1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <div class=\"elementor-widget-container\"> 4. In the next window click the <strong>OK<\/strong> button. <\/div> <\/div> <div class=\"elementor-element elementor-element-51abdf8 elementor-widget elementor-widget-image\" data-id=\"51abdf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\"> <div class=\"elementor-widget-container\"> <img decoding=\"async\" width=\"300\" height=\"136\" src=\"https:\/\/www.certsign.ro\/wp-content\/uploads\/2021\/04\/Athena-Deblocare-MacOS_3.jpg\" class=\"attachment-full size-full wp-image-23104\" alt=\"\"> <\/div> <\/div> <\/div> <\/div> <\/div> <\/section> <\/div> <\/div> <\/div> <\/section> <\/div> <\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>Support information for unlocking Athena token on MacOS Athena. Unlocking the device on MacOS- certSIGN Athena. Unlocking the device on MacOS As a safety measure, the Athena device locks when the PIN code is typed in incorrectly for 10 times in a row. To unlock it, follow these steps:1. Access the PINTool token application using [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":23199,"parent":24110,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-24393","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Athena. 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