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Details related to the electronic signature are available on the page with Answers to the most frequently asked questions of customers.
Quickly, useful information can be found about obtaining the confirmation document, costs, online purchase, video identification, renewal, installation and use:
When you receive the invoice, after purchasing a digital certificate for electronic signature
Numerous details are presented related to:
To use the certSIGN certificate for electronic signature in the Virtual Private Space (SPV) platform, we recommend following the instructions provided by ANAF for registration in the SPV.
To access the Virtual Private Space (VPS), the qualified certificate issued by certSIGN must be registered with the VPS by completing the requested information in the ANAF-SPV platform and uploading the requested documents, including the confirmation document countersigned by certSIGN at the address: https://www.anaf.ro/InregPersFizicePublic/#tabs-2 .
To obtain the confirmation document, follow one of these tutorials , depending on the type of signature you have:
The electronic signature is performed using a qualified digital certificate stored in the CLOUD, and to use the certificate in the CLOUD , the usage mechanism must first be configured.
After the video identification session has been accepted, the configurations prior to issuing the certificate can be performed, going through them in this order, stages:
Configure the signature authorization mechanism according to the instructions in the email “paperLESS : Configure authorization mechanism”:
Activate the cloud account according to the instructions in the “paperLESS email webSIGN : Account creation invitation”
Issuance of the certificate it is done when you first log in to your cloud account. On the page that opens Enter the authorization code generated by the application on your phone.
Placing an order to extend the validity of the certificate ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, retention of the current device (TOKEN) and retention of the PIN.
If the current certificate has expired, Renewal is no longer possible and a new electronic signature certificate must be purchased. We recommend accessing the certSIGN platform to purchase qualified TOKEN certificates and following the indicated steps.
certSIGN sends, to the email address in the certificate, the procedure for renewing the certificate 45 days before the expiration of the current certificate. If the procedure has not yet been followed, with 15 days before the certificate expires, certSIGN resends the renewal information email. Late submission of the request does not guarantee online renewal of the certificate.
Placing an order to extend the validity of the certificate ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, keeping the current webSIGN account and maintaining the authentication method.
The only condition that must be met for the online extension of the validity of the signature certificate (renewal) is that the current certificate must be within the validity period at the time of placing the extension order. The extension order is placed directly from the certSIGN websign.ro platform .
If the current certificate has expired, Renewal is no longer possible and a new certificate for electronic signature in CLOUD must be purchased. We recommend accessing the certSIGN platform for purchasing qualified certificates in the CLOUD and following the indicated steps.
certSIGN sends, to the email address in the certificate, the procedure for renewing the certificate 45 days before the expiration of the current certificate. If the procedure has not yet been followed, with 15 days before the certificate expires, certSIGN resends the renewal information email. Late submission of the application does not guarantee online renewal of the certificate.
webSIGN signing platform, during the 45 days before the expiration of the current certificate, a banner will be displayed with information regarding the deadline for certificate renewal. This banner will disappear after submitting the renewal request.
Log in to the websign.ro platform and renew the certificate in the CLOUD:
The certificate request generation stage is completed when the message “Request submitted for approval” is displayed in the cloud platform.
After validating the request, 3 days before the current certificate expires, certSIGN will automatically issue the new certificate. Regardless of the date the extension order is placed, the validity period of the new certificate will begin 3 days before the current certificate expires. After the new certificate is issued, the webSIGN platform can continue to be used for signing documents in the cloud , for the entire duration of the new validity period.
Placing an order to extend the validity of the certificate ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, keeping the current webSIGN account and maintaining the authentication method.
The only condition that must be met for the extension of the validity of the signature certificate (renewal) is that the current certificate must be within the validity period at the time of placing the extension order. The extension order is placed directly from the certSIGN websign.ro platform .
If the current certificate has expired, Renewal can no longer be made and a new certificate for electronic signature in CLOUD is required. We recommend accessing the certSIGN platform to purchase qualified certificates in CLOUD and following the indicated steps.
certSIGN sends, to the email address in the certificate, the procedure for renewing the certificate 45 days before the expiration of the current certificate. If the procedure has not yet been followed, with 15 days before the certificate expires, certSIGN resends the renewal information email. Late submission of the request does not guarantee online renewal of the certificate.
Placing an online order to extend the validity ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, retention of the current device (TOKEN) and retention of the PIN.
The only condition that must be met for the extension of the validity of the signature certificate (renewal) is that The current certificate must be within the validity period at the time of placing the extension order. Authentication is required in the certSIGN platform startrekey.certsign.ro, and authentication can only be done based on the current qualified certificate.
To the e-mail address in the certificate, certSIGN sends the procedure for renewing the certificate, 45 days before the current certificate expires. If the procedure has not yet been followed, 15 days before the certificate expires, certSIGN resends the renewal information e-mail.
Late submission of the application does not guarantee online renewal of the certificate.
the validity period has been exceeded , the current certificate can no longer be renewed and a new electronic signature certificate must be purchased. We recommend accessing certSIGN platform for the acquisition of qualified certificates on TOKEN and following the indicated steps.
The online certificate renewal procedure has three stages:
Regardless of the date the renewal order is placed, the validity period of the new certificate will begin 3 days before the current certificate expires. Please note that after renewal, it is NOT necessary to replace the current TOKEN. When uploading the new certificate to the TOKEN, the old certificate will be deleted.
It is necessary to redo enrollments/renewals in the platforms of the institutions where you will use the new certificate , such as: ANAF, CNAS, UNNPR, etc.
Check what solution exists if you are in one of the situations encountered by other customers regarding obtaining the confirmation document.
We remind you, the document is obtained simply and quickly. from the certSIGN confirmation platform. Repeat it as many times as necessary. You only need your qualified digital certificate for electronic signature.
The acquisition of the certSIGN Kit for electronic signature from the SICAP catalog can be done by following the steps in this order :
If the holder cannot appear in person at a certSIGN partner, the documents can be sent by courier/post to the certSIGN headquarters. The documents must be accompanied by the “Affidavit” authenticated by a notary or certified by a lawyer.
certSIGN headquarters address: Tudor Vladimirescu Boulevard, no. 29A, Sector 5, Bucharest, AFI TECH PARK 1 building, 2nd floor.
The tax invoice will be sent after the certificate is issued and will have a 30-day payment deadline.
In the SICAP catalog, the products are found as follows:
The acquisition of the certSIGN certificate in CLOUD for electronic signature from the SICAP catalog can be done by following the steps in this order :
If the holder cannot appear in person at a certSIGN partner, the documents can be sent by courier/post to the certSIGN headquarters. The documents must be accompanied by the “Affidavit” authenticated by a notary or certified by a lawyer.
certSIGN headquarters address: Tudor Vladimirescu Boulevard, no. 29A, Sector 5, Bucharest, AFI TECH PARK 1 building, 2nd floor.
The digital certificate will be issued automatically upon first entering an authorization code, after authenticating in the cloud platform account. paperLESS webSIGN .
The tax invoice will be sent after the certificate is issued and will have a 30-day payment deadline.
In the SICAP catalog, the products are found as follows:
The electronic signature is made using the qualified digital certificate stored on the TOKEN and, to use the certificate, the token management application must be installed on the computer.
So, if this is the first time you use the TOKEN on this computer:
The PIN code is transmitted using one of two options:
OR
The electronic signature is performed using a qualified digital certificate stored in the CLOUD, and to use the certificate in the CLOUD, the usage mechanism must first be configured.
After the video identification session has been accepted, the configurations prior to issuing the certificate can be performed, going through the steps in this order:
Configure the signature authorization mechanism according to the instructions in the email “paperLESS : Configure authorization mechanism”:
Activate the cloud account according to the instructions in the “paperLESS email webSIGN : Account creation invitation”
The certificate is issued upon first login to the cloud account . In the opened page, enter the authorization code generated by the application on the phone.
Unassisted video identification is an important element in the process of obtaining a qualified digital certificate for electronic signature. Issuance is possible only after identifying the holder of the qualified digital certificate, based on the identity document.
After completion, the video identification session must be validated by certSIGN. Our response will be sent within 24 hours, by email. If the session:
Watch this video that presents the conditions that must be respected during video identification .
We remind you that, to perform video identification, the following are necessary:
* The list of accepted identity documents for video identification is available HERE .
In this area, certSIGN provides services such as:
Products and services
We are best known for our electronic signature services, but our expertise covers areas such as digital identity, organizational and work device security, and archiving.
Research and innovation
At certSIGN, we align the theoretical aspects of technology with the needs of society, through national and European research programs and, at the same time, through private investment programs.
Read more details or send us a message.
In the field of archiving, certSIGN offers services such as: archival processing, document digitization, restoration, document storage, issuance of certificates, selection work, confidential destruction of information, processing and storage of electronic documents.
certSIGN’s cybersecurity services and solutions cover scenarios for protecting digital assets from cyber threats, in accordance with current legislative regulations and best practices in the field.
Find out details about:
Details on how to personalize the signature so that its appearance includes the information required by GEO 140/2020 regarding specialists in the fields of construction, architecture and urban planning are available on the Create signature appearance GEO 140/2020 page.
To purchase a qualified certificate from certSIGN for the electronic signing of documents in the fields of construction, architecture and urban planning, in accordance with GEO 140, these steps must be followed:
If the information related to the certificate holder is correct and complete, certSIGN will send the envelope with the Electronic Signature Kit to the postal address filled in the registration application. The envelope will contain:
PIN/PUK codes are generated electronically using an automated mechanism: the certificate holder receives and accesses a link and, on the opened page, fills in the requested information and the generation code received in the envelope. The resulting PIN.pdf file must be saved or printed. It will be required for the following uses of the TOKEN.
To access the Integrated Customs Information System (SIIV) to the AES and NCTS5 RO UMG Trader Produccione sections you must upload your qualified certificate and the intermediate certificate of the authority that issued the certificate. The certificates are uploaded to the UMG Trader platform , in one of the .cer/.der / .crt formats.
OBTAINING THE INTERMEDIATE CERTIFICATE:
OBTAINING THE PERSONAL CERTIFICATE:
On the web page Using the electronic signature certificate in the Integrated Customs Information System platform, more details are available about downloading the certificate of the holder and the certificate of the intermediate authority requested when registering for the submission of customs declarations using the electronic signature.
If the video identification session was interrupted, for any reason, or could not be validated, certSIGN will send by email, within a maximum of 24 hours, the necessary instructions for resuming and/or completing the identification process. It will not be necessary to rescind the payment. The conditions that must be met for identification are the same.
Wait for the new video identification link to be received and then resume the procedure. Pay close attention to the conditions that must be met during identification.
Watch this video that presents the conditions that must be respected during video identification .
We remind you that, to perform video identification, the following are necessary:
* The list of accepted identity documents for video identification is available HERE .
After completion, the video identification session must be validated by certSIGN. Our response will be sent within 24 hours, by email. If the session:
certSIGN transmits the PIN/PUK codes for certificates on TOKEN, using one of two options:
PIN/PUK TRANSMISSION IS DONE
ELECTRONIC if the email address associated with the digital certificate was validated after completing the certificate purchase request.
The document containing the PIN/PUK must be generated electronically by the certificate holder. This document can only be obtained after receiving the generation code. Access the link sent by certSIGN via email and, on the opened page, fill in the requested information and the generation code.
ATTENTION: After 3 unsuccessful attempts to generate PIN/PUK, the link is blocked. This situation must be reported to certSIGN.
Once completed, the document ( PIN.pdf ) containing the PIN/PUK must be saved and kept safe.
OR
PHYSICALLY – secure document, in an envelope, sent by courier to the postal address declared at the time of purchase, if the email address associated with the qualified digital certificate for the electronic signature was NOT validated after completing the certificate purchase request.
The confirmation document is obtained simply and quickly from the certSIGN platform . Whenever and as many times as necessary . You only need your qualified digital certificate for electronic signature.
You download the pre-filled document with your data. You sign it electronically. You send the signed document to be automatically countersigned by certSIGN. You receive the confirmation document signed by certSIGN. All actions in the same platform.
In detail, to obtain the confirmation document you must complete the following steps, in this order :
Follow one of these tutorials , depending on the type of signature you have:
he electronic signature is made using a qualified digital certificate, and to purchase a certificate stored in the CLOUD, the following steps must be followed:
If the information related to the certificate holder is correct and complete, certSIGN will send two invitations to the email address indicated in the registration form :
The right to use the electronic signature in the cloud will be granted only after configuring the authorization mechanism and activating the user account in the paperLESS signing platform webSIGN , according to the instructions received.
The digital certificate is issued automatically after logging into the cloud platform account. webSIGN , upon first entering an authorization code.
The electronic signature is made using a qualified digital certificate, and to purchase a certificate stored on TOKEN, the following steps must be followed:
If the information related to the certificate holder is correct and complete, certSIGN will send the envelope with the Electronic Signature Kit to the postal address indicated in the registration form. The envelope will contain :
The PIN/PUK codes will be delivered independently of the envelope containing the TOKEN . The delivery of the document containing the codes can be done:
For more information, you can also visit the Electronic signature with token page .
Didn’t find what you were looking for? Describe the situation you need an answer for in as much detail as possible.
Needing more informations?
Citește recomandările noastre legate de subiectul selectat. Dacă nu ai găsit ce căutai, solicită informații suplimentare.

Details related to the electronic signature are available on the page with Answers to the most frequently asked questions of customers.
Quickly, useful information can be found about obtaining the confirmation document, costs, online purchase, video identification, renewal, installation and use:
When you receive the invoice, after purchasing a digital certificate for electronic signature
Numerous details are presented related to:
To use the certSIGN certificate for electronic signature in the Virtual Private Space (SPV) platform, we recommend following the instructions provided by ANAF for registration in the SPV.
To access the Virtual Private Space (VPS), the qualified certificate issued by certSIGN must be registered with the VPS by completing the requested information in the ANAF-SPV platform and uploading the requested documents, including the confirmation document countersigned by certSIGN at the address: https://www.anaf.ro/InregPersFizicePublic/#tabs-2 .
To obtain the confirmation document, follow one of these tutorials , depending on the type of signature you have:
The electronic signature is performed using a qualified digital certificate stored in the CLOUD, and to use the certificate in the CLOUD , the usage mechanism must first be configured.
After the video identification session has been accepted, the configurations prior to issuing the certificate can be performed, going through them in this order, stages:
Configure the signature authorization mechanism according to the instructions in the email “paperLESS : Configure authorization mechanism”:
Activate the cloud account according to the instructions in the “paperLESS email webSIGN : Account creation invitation”
Issuance of the certificate it is done when you first log in to your cloud account. On the page that opens Enter the authorization code generated by the application on your phone.
Placing an order to extend the validity of the certificate ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, retention of the current device (TOKEN) and retention of the PIN.
If the current certificate has expired, Renewal is no longer possible and a new electronic signature certificate must be purchased. We recommend accessing the certSIGN platform to purchase qualified TOKEN certificates and following the indicated steps.
certSIGN sends, to the email address in the certificate, the procedure for renewing the certificate 45 days before the expiration of the current certificate. If the procedure has not yet been followed, with 15 days before the certificate expires, certSIGN resends the renewal information email. Late submission of the request does not guarantee online renewal of the certificate.
Placing an order to extend the validity of the certificate ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, keeping the current webSIGN account and maintaining the authentication method.
The only condition that must be met for the online extension of the validity of the signature certificate (renewal) is that the current certificate must be within the validity period at the time of placing the extension order. The extension order is placed directly from the certSIGN websign.ro platform .
If the current certificate has expired, Renewal is no longer possible and a new certificate for electronic signature in CLOUD must be purchased. We recommend accessing the certSIGN platform for purchasing qualified certificates in the CLOUD and following the indicated steps.
certSIGN sends, to the email address in the certificate, the procedure for renewing the certificate 45 days before the expiration of the current certificate. If the procedure has not yet been followed, with 15 days before the certificate expires, certSIGN resends the renewal information email. Late submission of the application does not guarantee online renewal of the certificate.
webSIGN signing platform, during the 45 days before the expiration of the current certificate, a banner will be displayed with information regarding the deadline for certificate renewal. This banner will disappear after submitting the renewal request.
Log in to the websign.ro platform and renew the certificate in the CLOUD:
The certificate request generation stage is completed when the message “Request submitted for approval” is displayed in the cloud platform.
After validating the request, 3 days before the current certificate expires, certSIGN will automatically issue the new certificate. Regardless of the date the extension order is placed, the validity period of the new certificate will begin 3 days before the current certificate expires. After the new certificate is issued, the webSIGN platform can continue to be used for signing documents in the cloud , for the entire duration of the new validity period.
Placing an order to extend the validity of the certificate ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, keeping the current webSIGN account and maintaining the authentication method.
The only condition that must be met for the extension of the validity of the signature certificate (renewal) is that the current certificate must be within the validity period at the time of placing the extension order. The extension order is placed directly from the certSIGN websign.ro platform .
If the current certificate has expired, Renewal can no longer be made and a new certificate for electronic signature in CLOUD is required. We recommend accessing the certSIGN platform to purchase qualified certificates in CLOUD and following the indicated steps.
certSIGN sends, to the email address in the certificate, the procedure for renewing the certificate 45 days before the expiration of the current certificate. If the procedure has not yet been followed, with 15 days before the certificate expires, certSIGN resends the renewal information email. Late submission of the request does not guarantee online renewal of the certificate.
Placing an online order to extend the validity ensures: low costs, simple and fast process, 100% online, procedure under the exclusive control of the holder, retention of the current device (TOKEN) and retention of the PIN.
The only condition that must be met for the extension of the validity of the signature certificate (renewal) is that The current certificate must be within the validity period at the time of placing the extension order. Authentication is required in the certSIGN platform startrekey.certsign.ro, and authentication can only be done based on the current qualified certificate.
To the e-mail address in the certificate, certSIGN sends the procedure for renewing the certificate, 45 days before the current certificate expires. If the procedure has not yet been followed, 15 days before the certificate expires, certSIGN resends the renewal information e-mail.
Late submission of the application does not guarantee online renewal of the certificate.
the validity period has been exceeded , the current certificate can no longer be renewed and a new electronic signature certificate must be purchased. We recommend accessing certSIGN platform for the acquisition of qualified certificates on TOKEN and following the indicated steps.
The online certificate renewal procedure has three stages:
Regardless of the date the renewal order is placed, the validity period of the new certificate will begin 3 days before the current certificate expires. Please note that after renewal, it is NOT necessary to replace the current TOKEN. When uploading the new certificate to the TOKEN, the old certificate will be deleted.
It is necessary to redo enrollments/renewals in the platforms of the institutions where you will use the new certificate , such as: ANAF, CNAS, UNNPR, etc.
Check what solution exists if you are in one of the situations encountered by other customers regarding obtaining the confirmation document.
We remind you, the document is obtained simply and quickly. from the certSIGN confirmation platform. Repeat it as many times as necessary. You only need your qualified digital certificate for electronic signature.
The acquisition of the certSIGN Kit for electronic signature from the SICAP catalog can be done by following the steps in this order :
If the holder cannot appear in person at a certSIGN partner, the documents can be sent by courier/post to the certSIGN headquarters. The documents must be accompanied by the “Affidavit” authenticated by a notary or certified by a lawyer.
certSIGN headquarters address: Tudor Vladimirescu Boulevard, no. 29A, Sector 5, Bucharest, AFI TECH PARK 1 building, 2nd floor.
The tax invoice will be sent after the certificate is issued and will have a 30-day payment deadline.
In the SICAP catalog, the products are found as follows:
The acquisition of the certSIGN certificate in CLOUD for electronic signature from the SICAP catalog can be done by following the steps in this order :
If the holder cannot appear in person at a certSIGN partner, the documents can be sent by courier/post to the certSIGN headquarters. The documents must be accompanied by the “Affidavit” authenticated by a notary or certified by a lawyer.
certSIGN headquarters address: Tudor Vladimirescu Boulevard, no. 29A, Sector 5, Bucharest, AFI TECH PARK 1 building, 2nd floor.
The digital certificate will be issued automatically upon first entering an authorization code, after authenticating in the cloud platform account. paperLESS webSIGN .
The tax invoice will be sent after the certificate is issued and will have a 30-day payment deadline.
In the SICAP catalog, the products are found as follows:
The electronic signature is made using the qualified digital certificate stored on the TOKEN and, to use the certificate, the token management application must be installed on the computer.
So, if this is the first time you use the TOKEN on this computer:
The PIN code is transmitted using one of two options:
OR
The electronic signature is performed using a qualified digital certificate stored in the CLOUD, and to use the certificate in the CLOUD, the usage mechanism must first be configured.
After the video identification session has been accepted, the configurations prior to issuing the certificate can be performed, going through the steps in this order:
Configure the signature authorization mechanism according to the instructions in the email “paperLESS : Configure authorization mechanism”:
Activate the cloud account according to the instructions in the “paperLESS email webSIGN : Account creation invitation”
The certificate is issued upon first login to the cloud account . In the opened page, enter the authorization code generated by the application on the phone.
Unassisted video identification is an important element in the process of obtaining a qualified digital certificate for electronic signature. Issuance is possible only after identifying the holder of the qualified digital certificate, based on the identity document.
After completion, the video identification session must be validated by certSIGN. Our response will be sent within 24 hours, by email. If the session:
Watch this video that presents the conditions that must be respected during video identification .
We remind you that, to perform video identification, the following are necessary:
* The list of accepted identity documents for video identification is available HERE .
In this area, certSIGN provides services such as:
Products and services
We are best known for our electronic signature services, but our expertise covers areas such as digital identity, organizational and work device security, and archiving.
Research and innovation
At certSIGN, we align the theoretical aspects of technology with the needs of society, through national and European research programs and, at the same time, through private investment programs.
Read more details or send us a message.
In the field of archiving, certSIGN offers services such as: archival processing, document digitization, restoration, document storage, issuance of certificates, selection work, confidential destruction of information, processing and storage of electronic documents.
certSIGN’s cybersecurity services and solutions cover scenarios for protecting digital assets from cyber threats, in accordance with current legislative regulations and best practices in the field.
Find out details about:
Details on how to personalize the signature so that its appearance includes the information required by GEO 140/2020 regarding specialists in the fields of construction, architecture and urban planning are available on the Create signature appearance GEO 140/2020 page.
To purchase a qualified certificate from certSIGN for the electronic signing of documents in the fields of construction, architecture and urban planning, in accordance with GEO 140, these steps must be followed:
If the information related to the certificate holder is correct and complete, certSIGN will send the envelope with the Electronic Signature Kit to the postal address filled in the registration application. The envelope will contain:
PIN/PUK codes are generated electronically using an automated mechanism: the certificate holder receives and accesses a link and, on the opened page, fills in the requested information and the generation code received in the envelope. The resulting PIN.pdf file must be saved or printed. It will be required for the following uses of the TOKEN.
To access the Integrated Customs Information System (SIIV) to the AES and NCTS5 RO UMG Trader Produccione sections you must upload your qualified certificate and the intermediate certificate of the authority that issued the certificate. The certificates are uploaded to the UMG Trader platform , in one of the .cer/.der / .crt formats.
OBTAINING THE INTERMEDIATE CERTIFICATE:
OBTAINING THE PERSONAL CERTIFICATE:
On the web page Using the electronic signature certificate in the Integrated Customs Information System platform, more details are available about downloading the certificate of the holder and the certificate of the intermediate authority requested when registering for the submission of customs declarations using the electronic signature.
If the video identification session was interrupted, for any reason, or could not be validated, certSIGN will send by email, within a maximum of 24 hours, the necessary instructions for resuming and/or completing the identification process. It will not be necessary to rescind the payment. The conditions that must be met for identification are the same.
Wait for the new video identification link to be received and then resume the procedure. Pay close attention to the conditions that must be met during identification.
Watch this video that presents the conditions that must be respected during video identification .
We remind you that, to perform video identification, the following are necessary:
* The list of accepted identity documents for video identification is available HERE .
After completion, the video identification session must be validated by certSIGN. Our response will be sent within 24 hours, by email. If the session:
certSIGN transmits the PIN/PUK codes for certificates on TOKEN, using one of two options:
PIN/PUK TRANSMISSION IS DONE
ELECTRONIC if the email address associated with the digital certificate was validated after completing the certificate purchase request.
The document containing the PIN/PUK must be generated electronically by the certificate holder. This document can only be obtained after receiving the generation code. Access the link sent by certSIGN via email and, on the opened page, fill in the requested information and the generation code.
ATTENTION: After 3 unsuccessful attempts to generate PIN/PUK, the link is blocked. This situation must be reported to certSIGN.
Once completed, the document ( PIN.pdf ) containing the PIN/PUK must be saved and kept safe.
OR
PHYSICALLY – secure document, in an envelope, sent by courier to the postal address declared at the time of purchase, if the email address associated with the qualified digital certificate for the electronic signature was NOT validated after completing the certificate purchase request.
The confirmation document is obtained simply and quickly from the certSIGN platform . Whenever and as many times as necessary . You only need your qualified digital certificate for electronic signature.
You download the pre-filled document with your data. You sign it electronically. You send the signed document to be automatically countersigned by certSIGN. You receive the confirmation document signed by certSIGN. All actions in the same platform.
In detail, to obtain the confirmation document you must complete the following steps, in this order :
Follow one of these tutorials , depending on the type of signature you have:
he electronic signature is made using a qualified digital certificate, and to purchase a certificate stored in the CLOUD, the following steps must be followed:
If the information related to the certificate holder is correct and complete, certSIGN will send two invitations to the email address indicated in the registration form :
The right to use the electronic signature in the cloud will be granted only after configuring the authorization mechanism and activating the user account in the paperLESS signing platform webSIGN , according to the instructions received.
The digital certificate is issued automatically after logging into the cloud platform account. webSIGN , upon first entering an authorization code.
The electronic signature is made using a qualified digital certificate, and to purchase a certificate stored on TOKEN, the following steps must be followed:
If the information related to the certificate holder is correct and complete, certSIGN will send the envelope with the Electronic Signature Kit to the postal address indicated in the registration form. The envelope will contain :
The PIN/PUK codes will be delivered independently of the envelope containing the TOKEN . The delivery of the document containing the codes can be done:
For more information, you can also visit the Electronic signature with token page .
Didn’t find what you were looking for? Describe the situation you need an answer for in as much detail as possible.